M.C. Dean, Inc.

Job Information

M. C. Dean, Inc. Fire Alarm Field Superintendent 1 in Washington, District Of Columbia

Fire Alarm Field Superintendent 1

ID 10401

Location Washington Metro Area- MD/VA/DC

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=10401)

The Fire Alarm Field Superintendent manages and oversees the work of service technicians, provides technical field service and support to the team and customers, and is responsible for planning, scheduling, and coordinating for small to medium-sized projects.

Project Supervision:

  • Guidance and assistance with methods of troubleshooting, PMs etc.

  • Guiding junior technicians on complex troubleshooting

  • Participating in site surveys as technical expert

  • Participating in projects planning sessions and kick off meetings

  • Participating in project mobilization working with crew leader developing plan of work

  • Periodic site visits to assure team is working the plan.

  • Meeting with customers onsite leaders for feedback upon completion of the project.

  • Develop training plans:

  • Online

  • Hands-on

  • Individual

  • Keep tracking of mandatory training (lifts/ confined space etc.)


  • Planning manpower resources to upcoming/ongoing projects

  • Assigning technicians to service calls

  • Maintaining on-call list

  • 1st level of escalation if on-call technician is not answering


  • 10 years of experience in Fire Alarm OR 2 years technology degree and 8 years of experience in Fire Alarm.

  • NICET Fire Alarm Systems Level III Preferred.

  • US citizenship with Secret Security Clearance eligibility.

  • Must have valid driver’s license, good driving records to operate a MC Dean vehicle as part of this job requirement.

  • Advanced troubleshooting including researching online, system manuals to resolve problems.

  • Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.

  • Must be able to pass a background check.

  • Must be able to pass random drug screening.

  • Above average level of attention to detail and exceptional professional work ethic.

  • Commitment to excellence and a high quality of work.

  • Ability to function in a controlled, effective manner under stress.

  • High level of customer service.

  • Strong desire to continuously increase your skill set and take on more responsibility.

  • Above average communication skills with customers, other field personnel, office staff and sub-contractors.

  • Excellent decision-making skills.

  • Strong leadership skills.

Team Management:

  • Knowledge gap analysis of crew members

  • Individual training plans

  • Progress tracking

  • Evaluations

  • Van inspections

  • Periodic site visits to review crew members work

  • Timesheet review and approval

  • PTO approval

Team Meetings:

  • Weekly online meetings

  • Monthly in-person meetings

  • Other trainings or meetings as needed

Field Leadership:

  • Understanding manpower needs, interviewing and hiring:

  • Open requisitions management

  • Resume review

  • Initial interviewing


  • Badging with different Counties

  • PPE

  • Vehicle assignment

  • Initial orientation

Physical Requirements:

  • Exposure to computer screens for an extended period of time.

  • Sitting for extended periods of time.

  • Reach by extending hands or arms in any direction.

  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

  • Listen to and understand information and ideas presented through spoken words and sentences.

  • Communicate information and ideas in speaking so others will understand.

  • Read and understand information and ideas presented in writing.

  • Apply general rules to specific problems to produce answers that make sense.

  • Identify and understand the speech of another person.

Applicants for this position may be required to prove that they have received the COVID-19 vaccine or demonstrate that they have a valid religious or medical reason not to be vaccinated.

EOE Minorities/Females/Protected Veterans/Disabled

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