M. C. Dean, Inc. System Administrator 3 - Las Cruces, NM in Las Cruces, New Mexico
System Administrator 3 - Las Cruces, NM
Location Las Cruces, NM
Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=10399)
Manage physical security system support to meet service level agreements
Analyze physical security system performance and recommend improvements
Resolve complex system issues for physical security systems and networks
Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation
Communicate with customers, manufacturers, vendors and technical specialists
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Perform all duties with minimal direct supervision
US Citizen and requires TS/SCI with ability to obtain a polygraph
3-5 Years of Experience with a Master's Degree in Information Technology, Risk Management, Cybersecurity
5-7 Years of Experience with a Bachelor's Degree in Information Technology, Risk Management, Cybersecurity
8-10 Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity
10-12 Years of Experience with a High School Diploma
Experience troubleshooting and maintaining Microsoft Server (2016)
Experience troubleshooting and maintaining Microsoft SQL Server (2016)
CCNA-Security, GICSP, GSEC, Security+ CE or SSCP
IAT Level II Certification, Certification in Lenel OnGuard
Specific desired experience, skills and certifications are as follows:
Certification/Experience in Identiv Hirsch Velocity Software
Certification/Experience in VERINT Enterprise VMS
Experience troubleshooting and maintaining Juniper based L2/L3 Networks
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.
Applicants for this position may be required to prove that they have received the COVID-19 vaccine or demonstrate that they have a valid religious or medical reason not to be vaccinated.
EOE Minorities/Females/Protected Veterans/Disabled