M.C. Dean, Inc.

System Administrator 3 - Aurora, CO

ID 10400

Location Aurora, CO

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=10400)

We offer an excellent benefits package including

• A competitive salary

• Medical, dental, vision, life, and disability insurance

• Paid-time off

• Tuition reimbursement

• 401k Retirement Plan

• Military Reserve pay offset

• Paid maternity leave

Pay Rate : $91,125 - $145,800

Responsibilities:

• Manage physical security system support to meet service level agreements

• Analyze physical security system performance and recommend improvements

• Resolve complex system issues for physical security systems and networks

• Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation

• Communicate with customers, manufacturers, vendors and technical specialists

• Train system users and other system support personnel

• Analyze and modify preventive maintenance checklists for system changes

• Troubleshoot system performance issues and implement corrective actions

• Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks

• Organize and prepare detailed documentation of system performance, including service request records and analysis

• Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates

• Perform all duties with minimal direct supervision

Requirements:

• US Citizen and requires TS/SCI with ability to obtain a polygraph

• 3-5 Years of Experience with a Master's Degree in Information Technology, Risk Management, Cybersecurity

• 5-7 Years of Experience with a Bachelor's Degree in Information Technology, Risk Management, Cybersecurity

• 8-10 Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity

• 10-12 Years of Experience with a High School Diploma

• Experience troubleshooting and maintaining Microsoft Server (2016)

• Experience troubleshooting and maintaining Microsoft SQL Server (2016)

• CCNA-Security, GICSP, GSEC, Security+ CE or SSCP

• IAT Level II Certification, Certification in Lenel OnGuard

Specific desired experience, skills and certifications are as follows:

• Certification/Experience in Identiv Hirsch Velocity Software

• Certification/Experience in VERINT Enterprise VMS

• Experience troubleshooting and maintaining Juniper based L2/L3 Networks

Abilities:

• Exposure to computer screens for an extended period of time.

• Sitting for extended periods of time.

• Reach by extending hands or arms in any direction.

• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

• Listen to and understand information and ideas presented through spoken words and sentences.

• Communicate information and ideas in speaking so others will understand.

• Read and understand information and ideas presented in writing.

• Apply general rules to specific problems to produce answers that make sense.

• Identify and understand the speech of another person.

Applicants for this position may be required to prove that they have received the COVID-19 vaccine or demonstrate that they have a valid religious or medical reason not to be vaccinated.

EOE Minorities/Females/Protected Veterans/Disabled

VEVRAA Contractor